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Anyone who has stayed before at Ponte Vecchio Suites & Spa comes back again and again.

Because they know that they will find everything they need right here: wonderful suites, the perfect location in Florence, but especially, superior services from a welcoming and helpful staff.

Our team is keen to make every day of your holiday outstanding, and most of all, unforgettable.

Personal concierge

You will feel spoiled as never before when you stay with us at Ponte Vecchio Suites & Spa. Right from confirming your booking we will take care to understand your every need and help you have the best possible stay in Florence.

Do you need to set up a special trip, a guided tour or some personal transportation? 

Do you want to celebrate something special, book an exclusive restaurant or find something really fun for your children to do?

Or find just the right shop for a precious gift or local craft? Whatever you need, let us know and we will the perfect solution and have it waiting for you on your arrival.


Our staff are available 24/7. If during your stay you come in late at night, you can always open the front door with a special code and contact our team with the doorbell or interphone in case of emergency.

We remind you that check-out should be completed by 12pm and check-in after 3pm.

Check-in and check-out times

You can check-in from 3pm, and check-out is by 12pm. Let us know if you need to arrive or leave outside these times and we will do our best to help you.

Free late check-out

At Ponte Vecchio Suites & Spa check-out time is 12pm but if you book through our website, we can (depending on availability) extend that to 2pm, for no extra charge. If you want to stay in your room beyond 2pm a late check-out can be organized at an extra charge.

Wi-Fi and Complimentary Minibar

Wi-Fi access is available free in the whole building, in the common areas and the suites. If you book from this website, you can take advantage of enjoying complimentary soft drinks from the minibar that include colas, water and Fanta. If you wish to drink wine or champagne in your room at a cost, consult our staff for further information


Every morning, if included in your room rate, you can enjoy a yummy continental breakfast.

It is served between 7,30 am and 10,30 am in the breakfast room of our hotel or directly in your suite.

If you love sweety specialities, choose between croissants, fresh bread and rusks with butter, jam and honey, cakes freshly baked, creamy yoghurts, milk, different types of cereals. If you prefer salty, taste Tuscan cold cuts, cheeses, hard-boiled and scrambled eggs. To complete your breakfast, Italian coffees and cappuccinos, teas and herbal teas, healthy fruit juices.

Spa, massage and fitness

Our Exclusive Spa, with sauna, Turkish bath, emotional shower and jacuzzi, is reserved only for our guests and is open every day from 8.30am to 8.30pm, upon appointment, for €80 per couple. You can also request a personalized massage. The fitness room is available free of charge to all our guests.

Garage service

In order to reach the Hotel Ponte Vecchio Suites & Spa you will need to access the restricted traffic area, therefore we strongly recommend you book in advance a parking spot into the nearest facility, that is the Garage Lugarno, located in Via Borgo San Jacopo 10 at only 40 meters walking distance from our hotel.
Daily rates: from €32 to € 39 include indoor parking, mandatory car registration for the ZTL access.
Reservation and payment can be done directly on the secure website completely
Once you have completed the reservation you will receive all the necessary instructions on how to reach them.

Organized activities and museum booking

If you would like to further enrich your Florence experience with some fun and special activities, our team can organize a tasting trip to Chianti, a guided tour of Florence or other Tuscan city, or book the best restaurants, or tickets for the biggest museums – all to help you skip the line and do something special. For food lovers we offer a tasting tour or cooking class at the Central Market at San Lorenzo, while serious shoppers can head to The Mall outlet at Barberino, outside Florence.

Private Transfer

Do you love comfort? Enjoy our Private Transfer service from/to Florence Santa Maria Novella Train Station, Florence Airport and Pisa Airport: you will reach us easily and in full comfort.

To reserve the service, please contact us at least 48 hours before your arrival.

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