Safe

Hotel

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Guests in the spotlight, as always

Guests have always been at the core of our thoughts and of every activity in the hotel, even before they check in. Our search for refined furnishings and precious fabrics, attention to detail in our service, the professionalism of our staff: since our very beginnings, our hospitality tolerates no defects.

Today, as always, you’re still the focus point of everything: your health and the serenity of your vacations have become our absolute priority. This is why at the Hotel Ponte Vecchio Suites & Spa we follow to the letter all the hygiene and public health measures issued after the Covid-19 alert, to keep you safe in the always exclusive atmosphere of our boutique hotel.

Choose the reliability and the innate elegance of Hotel Ponte Vecchio Suites & Spa. Today, like yesterday.

Our unique assets

  • Excellent location

We are only 50 meters away from the iconic Ponte Vecchio, and at a very short distance from the museums, churches and monumental gardens that make other cities in the world envy Florence. On foot, in absolute autonomy and outdoors, you can visit all the treasures of the historical center: a healthy walk instead of crowded public transportation or taxis. Splendid, right? The Hotel Ponte Vecchio Suites & Spa is also only 1 km away from the train station of Santa Maria Novella, if you’re getting to Florence by train. An easy 15-minute walk. What else could you want?

  • Our suites: space and independence

Ours is a boutique hotel, very different from a standard 4-star in Florence. Our suites are a blend of very wide spaces, comfort, and privacy – all supersized. Many of them offer a very handy kitchenette that is perfect to fix your meals with autonomy and safety. For a pleasant break any time you want, every suite is equipped with a kettle and a Nespresso machine with plenty of pods.

  • Return home with privacy

Our hotel is a small, precious refuge right in the center of Florence. Because of its building arrangement, you can go out from and return to your suite in absolute freedom and autonomy: no need to use an elevator, no risk of contact with other guests or the staff.

  • Private breakfast

We can make your wake-up time delicious and serene: express continental breakfast served in the privacy of your suite, in the Studio Deluxe, Junior Suite Superior, and Executive categories. All prepared with the attention we are known for, and all included in your fees.

Your safety

  • Impeccable everyday sanitation

All hotel environments, common areas and suites are sanitized on an everyday basis, according to nationally-certified protocols. For added safety, all suites are left unoccupied for 48 hours in between guests. In this time interval, we make sure all furniture, linen and bathroom furniture are perfectly cleaned and sanitized.

  • Personal protection equipment

All staff members at the Ponte Vecchio Suites & Spa are provided with personal protection equipment while at work, all sterile and in conformity with the law. In addition, to ensure further protection, we offer all guests of our boutique hotel masks, gloves and hand sanitizer.

  • Pro-prevention communication

Social distancing, hand sanitizing, and use of personal protection equipment are the basis to safeguard you and those around you. This is why we have placed information signs and hand sanitizer dispensers in all common areas of the hotel. When things are clearly stated, they’re easier to remember and to adopt, and this applies to the safety regulations issued by the authorities.

  • At the reception, without contact

The front desk of our boutique hotel may look somewhat unusual, but it’s every bit as cozy as before. In conformity with the government’s dispositions to prevent Covid-19, our reception desk now has an acrylic panel between guests and staff. Of course, this separation is just physical: through this shield, our usual smiles and accessibility are easily seen. We have also made check-in and check-out procedures easier: they can be made online, through your smartphone or computer, without physical contact with anyone.

  • Risk-free suites

The suites of the Hotel Ponte Vecchio Suites & Spa have always been synonyms with good taste and sophistication. But today this is not enough, which is why we’ve also turned them into synonyms of safety. Fabrics and furnishings that are potential sources of germs have been removed from all suites, which have been renovated with an eye on beauty. Our complimentary toiletries are disposable and sealed, while your keys have become electronic and contactless so you can get back into your room without touching anything.

  • Collaboration with health authorities

Our boutique hotel is in the front line to prevent possible new cases of contagion. For this reason, we archive your personal information for 30 days after your check-out, scrupulously respecting all privacy regulations. In case of need, we’ll provide health and local authorities with all information they may need to trace any new cases.

  • Hassle-free booking

Still not sure you’ll be visiting Florence at all? Book your suite in the historical center and take all the time you need to decide – you can always change your mind later. The fees of the Hotel Ponte Vecchio Suites & Spa are now flexible and stress-free. No deposit is asked when you book, and you can cancel your stay up to 24 hours before your expected arrival.

Florence passion

After long weeks in lockdown, we’re sure you’re dying to travel and discover new and wonderful places. Your destination is Florence; your safe hotel is the Ponte Vecchio Suites & Spa; all you need now is a must-see list worthy of a dream vacation.

For suggestions or tips by true Florentines, take a look at the ones below, selected by our staff. Satisfaction guaranteed.

3 Days in Florence

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Florence’s most beautiful gardens

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Best restaurants in Florence

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